Privacy Policy

At THEYANCHIGLOVES, we take your privacy seriously and are committed to handling personal information responsibly and transparently. This Privacy Policy explains the types of information we collect when you visit our website or purchase our gloves, how we use and protect it, and the rights available to you as a user.

Information We Collect

We only gather the information necessary to process orders, provide support, and operate our services efficiently. The information we may collect includes:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Order and purchase history

  • Payment details (processed through third-party providers)

  • Information you provide voluntarily through customer service inquiries

We do not intentionally collect unrelated personal information.

How We Use Your Information

We use your information for purposes such as:

  • Processing and fulfilling orders

  • Coordinating delivery and shipping

  • Responding to customer inquiries and support requests

  • Sending transactional emails, including order confirmations

  • Improving website functionality and user experience

  • Preventing fraudulent activity and ensuring website security

Personal data is never sold. Information is shared with third parties only when necessary to complete an order (e.g., shipping carriers or payment processors) or when legally required.

Payment and Financial Information

Payments on our website are handled exclusively by trusted third-party providers such as PayPal. Payment credentials are transmitted securely through encrypted connections. THEYANCHIGLOVES does not store full credit card or bank account numbers.

For details on how each payment provider handles financial information, please review their individual privacy policies.

Data Security

We implement standard security practices to protect your personal information, including:

  • SSL/TLS encryption for transactions

  • Secure storage of collected data

  • System monitoring to detect suspicious activity

  • Restricted internal access to personal data

While no electronic system is entirely risk-free, we take reasonable measures to minimize potential security threats.

Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Maintain shopping cart sessions

  • Remember user preferences

  • Analyze site traffic and performance

  • Improve the overall browsing experience

You can manage cookie preferences through your browser, though some features may be affected if cookies are disabled.

Third-Party Services

We work with trusted third-party services to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Data analytics platforms

  • Website hosting services

All third-party providers are required to handle personal information only as instructed and to maintain proper security measures.

Data Retention

We retain personal information only as long as needed to:

  • Complete transactions

  • Provide customer service

  • Meet legal and tax obligations

  • Resolve disputes or enforce agreements

Once information is no longer required, it is securely deleted or anonymized in accordance with our retention practices.

Children’s Privacy

Our gloves and services are not intended for children under 13. THEYANCHIGLOVES does not knowingly collect information from children under 13. If such data is discovered, it will be deleted immediately.

Your Rights

Depending on local privacy laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict certain types of processing

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below. Requests will be processed according to applicable laws.

Legal Bases for Processing

When applicable, THEYANCHIGLOVES processes personal data based on one or more of the following:

  • Fulfilling a contract (e.g., processing your order)

  • Compliance with legal obligations

  • Fraud prevention and security

  • Legitimate business interests

  • Consent, where applicable

Cross-Border Transfers

If your personal information is processed outside your country, we implement reasonable measures to ensure adequate protection, including contractual safeguards or legally recognized mechanisms.

Handling Requests and Complaints

If you have questions about your data or wish to submit a privacy-related request, contact us. We review all inquiries promptly and in accordance with relevant regulations.

Changes to This Policy

We may update this Privacy Policy as needed to reflect operational or legal changes. Updates will be posted on this page with the revision date.

U.S. State Privacy Laws Compliance

This website complies with applicable U.S. federal and state consumer privacy laws, including but not limited to the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and Utah Consumer Privacy Act (UCPA), where applicable.

For residents of these states, additional rights may include:

  • The right to know what personal data we collect, use, or disclose

  • The right to request deletion of personal data

  • The right to correct inaccurate information

  • The right to opt out of the sale or sharing of personal data

  • The right to limit the use of sensitive personal information (if collected)

  • The right to non-discrimination for exercising privacy rights

Upon receiving a verifiable privacy request, we will respond within the timeframe required by applicable state law. You may submit a privacy rights request at any time using the contact information provided below.

Do Not Sell or Share My Personal Information (California Requirement)

We do not sell or share personal information as defined under the CPRA.
If our practices change, users will be provided with a clear “Do Not Sell or Share My Personal Information” option as required by California law.

Notice for California Users – “Shine the Light” Law

California Civil Code §1798.83 permits California users to request information regarding the disclosure of their personal data to third parties for direct marketing purposes. We do not share personal data for such purposes. However, California residents may contact us for confirmation.

Legal Compliance (U.S. Federal Requirements)

We comply with applicable U.S. federal consumer protection and data protection regulations, including the Federal Trade Commission (FTC) Act, which requires transparency, honesty, and fairness in the handling of personal information.

Google Requirements Compliance

This Privacy Policy meets Google Merchant Center and Google Ads requirements by clearly stating the following:

  • What data is collected

  • How the data is used

  • Whether data is shared

  • How users can contact us

  • How users can request modifications or deletion of their data

  • That we do not sell personal information

If Google requires additional disclosures in the future, this policy will be updated accordingly.

Contact Information

For any questions about this Privacy Policy or to exercise your privacy rights, you can reach THEYANCHIGLOVES:

Email: support@theyanchigloves.store
Phone: +1 (208) 977-6625
Address: Mannongjingwan B2 Building, Room 301-2, Mannongfeng Street, Jinghong City, Xishuangbanna Dai Autonomous Prefecture, Yunnan Province
Business Hours: Monday–Friday, 9 AM–6 PM EST

We handle all privacy inquiries according to legal requirements and our internal procedures.